Customer Service
At TRY TEK Machine Works, we believe in Customer Service. If you would like to contact us regarding our products or services, you may reach us through the information below.
Customer Service
At TRY TEK Machine Works, we believe in Customer Service. If you would like to contact us regarding our products or services, you may reach us through the information below.
Product & Part Sales, Product Technical Help
Thomas Yingling - tyingling@trytek.com
Phone: (717) 428-1477
Machining Service Sales, Production Management
Thomas Yingling - tyingling@trytek.com
Phone: (717) 428-1477
Fax: (717) 428-2865
Mailing Address:
250 North Main Street
Jacobus, PA 17407
United States of America
Technical Support
Monday - Friday 8 AM to 5 PM (EST) Phone Support: (717) 428-1477
Monday - Friday 8 AM to 5 PM (EST) Fax Support: (717) 428-2865
Email Support Anytime: trytek@trytek.com
We will answer your email questions as soon as possible.
Cutter maintenance training is available for your personnel. Our service technician will teach as many people as you desire. All training can normally be accomplished in an 8 hour day. You are not required to take this training, we offer it to those who have a need. If you have no one experienced with this type of equipment it will save you money in a short period of time. We can train your employees at our facility or at your location.
Training Option 1:
Training at our facility, $500 per day.
Training Option 2:
Training at your location at $1,000 per day plus cost of airfare. Travel days would also be charged at the $1,000 per day rate.
With the purchase of each cutter, we offer a $250 credit (per cutter), applicable to training day purchases.
Training - assistance in hooking the equipment into your truck or training on the tear down and repair of the cutter unit.
Training day - up to a maximum of 12 hours per day. Hours may include training or travel time.
Travel day - any day that would consist of 3 hours or more of travel time, one way.
Your Location - your choice of location. We highly recommend an indoor facility. Training will NOT take place outside in temperatures below 50oF (10oC) or in rain or snow.